Privacy Policy for Comercio Tools

Effective Date: 27/05/2025

Comercio Tools (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website at www.commerciotools.com or use our services, in accordance with applicable data protection laws in India and globally.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a. Personal Information

  • Name, email address, phone number, company name, and job title

  • Billing/shipping address, GSTIN, PAN (if applicable)

  • Login credentials and account information

b. Transaction Information

  • Order history, purchase behaviour, and payment details (processed securely via third-party gateways)

c. Technical Data

  • IP address, browser type, device information, location, and cookies

d. Communication Data

  • Support queries, contact forms, chats, feedback, and survey responses

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver products or services

  • To personalise your experience and improve our website

  • To communicate offers, promotions, and updates (if opted in)

  • To comply with legal obligations and resolve disputes

  • For customer support and feedback handling

  • To prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Trusted service providers (e.g., payment processors, logistics partners)

  • Government authorities if required by law or for legal proceedings

  • Third-party marketing platforms (only with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyse site usage for performance improvement

  • Deliver relevant advertisements

You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Object to data processing

  • Request data portability

To exercise these rights, contact us at: privacy@commerciotools.com

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal data from minors.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Comercio Tools

Email: lalit@comerciotools.com 

Phone: +919315269131

Website: www.commerciotools.com